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Neste Latvija has significantly streamlined its fuel card application process – working together with Digital Mind, they have transformed their client onboarding and service experience from paper-based to fully digital. The fuel card is a popular service among Neste’s customers – it’s a payment card valid across all Neste gas stations in Latvia, Lithuania, Estonia, and Finland, which also offers other perks such as discounts with selected vendors.
With the help of Digital Mind, Ziemeļlatvijas Mežsaimnieks (ZLM) has adopted a centralized project and data management system, which allows an efficient and intuitive task assignment and execution. Digital Mind implemented a well-proven solution based on the Microsoft ecosystem, which consists of a model-driven app, Power Automate, and SharePoint. By embracing this transformation, ZLM has affirmed its commitment to innovation and customer satisfaction.
Thanks to the digital solutions implemented by Digital Mind, the ground-handling unit of the Latvian airline airBaltic has started using mobile devices to perform its duties, thus saving 1,000 paper prints. Accounting data entry time has also been reduced from 2 days to 15 minutes. Combining Power Apps and Microsoft Teams, the airBaltic team has […]
We are often willing to think that we represent a digitally developed country. To some extent, it means living in the past and illusion. Living in the past, because we had one of the fastest internet connections in the world once, but this title has already been taken over by many countries. Living in an illusion, because there are sectors that have truly transformed, for example, widely accessible state and local government services in the digital environment, nevertheless the results are quite different in the private sector. One should admit that the available infrastructure in Latvia is still at an excellent level; however, it is just a tool to be applied, otherwise it does not matter.
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