Enterprise Content Management (ECM)

Enterprise Content Management system provided by Digital Mind provides your organisation with the ability to process all your content in a modern, efficient and organised manner to help you achieve your goals even faster. In the context of content management, the term “document” does not mean only a paper with some text on it. A document is an electronic file, no matter the format type.   MS Office files are the most common types of files, but a document can also be an e-mail, picture, audio or video files, technical drawings, fax and so on. All of those information carriers are created, shared, managed and archived to use them when necessary.

Key benefits of implementing ECM:

  • Reducing personnel costs and using time more productively
    • Content and document management in the digital environment is done faster and more organised
    • Possibilities to automate content input and output
  • Oversight over business processes, workflow and task organisation
    • Synchronized employee schedules and reminders
    • User access to certain groups of files can be categorized depending on needs
  • Compliant with data archiving regulations, GDPR and more
  • Data is stored securely
  • Serves as a base for automating business processes
    • Coordination and delivery of important information, such as:
      • Contract management
      • Procurement and investment applications for management
      • Management of quality standard documentation
 

What is electronic document movement?

  • Collecting - entering your data in your systems
  • Managing - the actions done to the data after entering it in your systems to ensure it can later be found and used by those, for whom the content is intended
  • Storing – finding the most suitable location for this content in your digital infrastructure
  • Archiving – content storing and ensuring its integrity in the long term according to organisational needs and regulations (GDPR)
  • Delivery – delivering the correct information (only) to the required employees when they need it, and tracking movements of content
You can forget about printing and losing your documents because thanks to an enterprise content management system all your content and actions will be registered, enabling a secure and easily manageable environment for your work with content. Enterprise content management is an umbrella term and includes concepts, and solutions such as document management, bill management, personnel and client case management, project management, product life-cycle management, product documentation, quality management, paperless office, GDPR compliance, internal audit, archive digitalisation and more.  

AMBER BEVERAGE GROUP business process automation

While executing a multi-stage business process digitization project, Digital Mind delivered multiple solutions to our customer Amber Beverage Group. Business processes such as: Contract Management, Product Quality Management, New Product Development, Employee Evaluation, Internal Audit, Maintenance of the Normative Documents Database and others were fully or partly digitized and automated. These solutions based on OpenText Content Suite ECM system are currently actively used and deliver significant savings in both time and money in multiple companies of the beverage industry leader Amber Beverage Group holding around the world.

Automation of document management and business processes for ABLV

We have been working with ABLV bank since 2008. During these 9 years we’ve executed multiple important projects. Initially we audited the document management process in the bank, and then proceeded to plan a company-wide enterprise content management (ECM) system, according to the functional and technical requirements of the customer. Digital Mind delivered, implemented and continues to maintain the OpenText Content Suite information management system that enables centralized, unified and comprehensive document and content management. E-archive, that is also based on this system and is fully integrated with other IT systems of the bank, enables ABLV to safely and fully digitally store and manage information about every customer. These solutions are currently used by over 850 employees in bank’s central office and remote offices in multiple countries.   We audited document management practices of ABLV bank and planned a comprehensive ECM system according to functional and technical requirements. We later delivered, implemented and continue to maintain an ECM system for centralized management of documents and other content. Sophisticated E-archive enables ABLV to safely store and manage all customer information electronically, while fully complying with all internal and government regulations.

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