Low/No-Code, Power Platform

In many organisations process digitalization and automatization requirements arise more rapidly than the organisation is able to implement them. Lack of IT specialists and budget limits are significant obstacles that restrict the companies to improve their activity or to introduce new services sooner and of a higher quality. Relatively long and complicated software development cycle, when several months may pass from defining the business need until receiving the first version of the product, do not allow the organisations to quickly respond to the events in the market and changes of the client requirements.
Alternative to the classical software development process in creating business systems is no-code or low-code platforms or frameworks now available in the market, which enables organisations to develop various automatization solutions for data processing and business processes 3 to 4 times faster than developing from zero. By using low-code approach, costs of systems development may be reduced by 70%, and they may be partially developed by the business users themselves, reducing the load to IT professionals in the organisation. Gartner Research forecasts that 65% from all business applications of organisations will be developed in low-code environment in 2024.
Digital Mind offers automatization solutions for data processing and business processes using Microsoft PowerPlatform low-code framework and instruments. 

What is Microsoft Power Platform?

 Power Platform is an application software framework that combines and integrates previously known products:
Power Platform ensures quick and simple data automatization solution and application creation. 
Whatever solutions would be developed and operated on Power Platform, all data are aggregated in the common data service Dataverse (previously Common Data Service), ensuring logic and interlink between data sets and processes. Power Platform framework enables to develop, operate and maintain business applications in the cloud service Microsoft Azure conforming to DevOps practice and methodology. 

Power Automate

Power Automate (previously Microsoft Flow) is a component, which helps to create automated workflows among the applications, systems and services. It includes robotic process automatization (RPA) tools, which allows using these workflows in order to integrate and update data, synchronise files, receive notifications and much more. Power Automate offers its users to easily automate repeated, time-consuming tasks, ensuring a better way how to accomplish work. 

Power BI

Power BI is a business data processing product which enables its users to generate informative reports and information summaries for analysing business functions and making decisions. 

Power Apps

Power Apps is based on Dataverse integrated data platform and a vast library of functional components, which enables to create application software quickly and easy for various business needs. For business users and IT specialists frameworks to create applications are available, using drag and drop function similarly to creating visual schemes in Power Point programme. Simpler applications may be developed and integrated with automated data processing within one day, their maintenance and changes may be trusted to the business users. 

Power Virtual Agents

Power Virtual Agents allows you to create smart assistants and chatbots that can be used to handle employee and customer inquiries and in data processing in various business scenarios, such as customer service, answering typical questions or helping an employee to find the necessary information in the organisational knowledge base. Azure artificial intelligence service on which Virtual Agents is based on, offers to improve vastness of knowledge and precision of the smart assistant over time. 

In what processes and scenarios the options offered by Power Platform may be used?

In every organisation it is possible to identify tens of processes and scenarios where solutions developed in Power Platform environment will enable reducing the work volume to be done, accelerate the process execution and save costs. Here are some examples for ideas. 


  • Recognition, data processing, confirmation and entry of the received invoices in ERP system.
  • Obtaining data from several resources, which are necessary for preparing invoices, their linkage and preparing of invoices, sending them to the client and payment control.
  • Automated control of different approvals and permissions (limits), based on business requirements.
  • Automated and regular obtaining of the data from external databases, which are necessary to perform the customer check functions.
  • Automated generation of reports and data visualization.

Sales and customer service

  • New client registration, verification and check (KYC), creation of entries and creation of profile in internal systems, automated creation of tasks for sales and customer service department and creation of product offer suitable for the client.
  • Forecasting sales volume, generating reports of sales results, analysis of budget and results.
  • Scheduling customer visits by mobile vendors and service personnel, optimizing routes, automating customer visiting reports by integrating with accounting function for invoicing.
  • Creation of customer self-service portal and publishing customer information for reception of services and historical data report.


  • Work shifts planning corresponding to the changing forecasted load (for example, changing work volume in different periods of the day) and to availability of the employees (sickness, vacation etc.), generating tasks for employees, dynamic assignment of employees to service rendering places (work places).
  • Processing and analysis of incident requests.
  • Joint planning of operations by integrating external service provider, for example, planning of transport service provision depending on the production volume, the product manufactured in the particular period and the available transport.
  • Automating of personal processes (vacation, business trips, various requests) in the self-service portal and mobile application, by integrating ERP and other related system data.

How Digital Mind may help you?

Contact us to learn more about suitability of Power Platform to your organisation and solutions offered by Digital Mind to address your business needs.

We are Microsoft certified partner and by using Power Platform based solutions we have helped various successful organisations to improve the work environment and increase productivity.

Thanks to our experience of more than 15 years in automatization of business processes, we know how to reduce manual work volume or how to create a mobile application which is easy to use for the employees in order to serve customers more conveniently by the help of software robots.

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