The role of content integration in remote working

As the epidemiological situation worsens, more and more employees will once again work remotely. Platforms such as Microsoft Teams will grow in popularity and organizations will need to adapt and ensure that document lifecycle management is still appropriate and that employees have free access to the information they need.

As companies often use multiple applications and tools, employees tend to store information in different locations that are not integrated. This practice can lead to numerous problems as the number of employees grows or as remote working expands, as information may not be found when needed or may take too long to find, so it is important that all content is available in one place.

At the same time, it is important to remember that not all information is necessary for all employees, both because it may contain sensitive information and because it is essential not to overload employees with unnecessary content. Direct access by all project participants to systems containing customer information or sensitive information on market developments is neither practical nor desirable, but the ability to pass on this information if necessary – leaving the information in the original program – is important so that the progress of the project is not impeded.

Opentext Extended ECM (enterprise content management) Platform integrates information from key business platforms such as SAP and Salesforce into the Office 365 interface. This content integration can significantly improve teamwork by providing information in one interface, regardless of where that information is physically stored. Opentext Extended ECM Platform automatically ensures that content inherits the appropriate classification, metadata, security, preservation, and archiving conditions. A centralized repository for all business content, regardless of origin or source, will ensure that all employees are working with the most up-to-date and relevant content.

For example, properly integrating Microsoft Teams content into a content management system increases business productivity and reduces risks. Teams users will have access to all up-to-date content and the ability to edit, share or create new content wherever it is located. Users will not have to search for the content they need across different applications and drives, thus ensuring a higher return for less investment.